Merlin builds AI agents plugged into the tools you already use (CRM, e-mail, spreadsheets, ERP): they read, sort, qualify, prepare, and hand over to your teams for the decision. Nothing goes to production without your approval.
An AI agent is software that performs tasks with supervised autonomy inside your tools. Its role: reading an e-mail, qualifying a request, preparing a reply or a quote, recording the result in the right place. Where a chatbot only answers, an agent acts.
A chatbot holds a conversation. An agent performs actions inside your tools: creating a record, sending a follow-up, updating a file, routing a request to the right person.
CRM, ERP, e-mail, Slack, Notion: the agent settles into your environment. No migration, no new tool for your teams to adopt.
The agent prepares, you approve: confidence thresholds, validation queues, an activity log. You decide what goes out without review, and that scope grows as trust builds.
Every agent ships with its indicators: volume handled, time recovered, human takeover rate. That is what lets you decide what comes next, with numbers in hand.
The agent reads incoming messages, answers the simple requests and passes the rest to the right person, with a summary and a suggested reply.
Every inbound lead is enriched, scored against your criteria and recorded in the CRM with a summary. Your sales team calls, they no longer type.
The agent assembles a first draft from your documents and history: a human reviews, adjusts and sends. That is how our tender-response agent works.
Answers grounded in your knowledge base (RAG), with automatic escalation to your teams as soon as confidence drops or the topic is sensitive.
Invoices, purchase orders, contracts, CVs: the agent extracts the useful data and records it in your tools, with no manual re-entry.
The agent collects, cross-checks and summarises the information that matters to you (market, competitors, internal indicators) and delivers it at the pace you choose.
The same public ranges as on our general price list, because a provider that hides its prices wastes your time.
| 30-min diagnostic | Free |
|---|---|
| Process audit | from €1,500 |
| Custom AI agent | €4,000 – €20,000 |
| Production support | from €300 / month |
Indicative ranges: every project is quoted after the audit. What moves the price: the number of connected tools, volume, how critical the process is, hosting.
Firm quote after the audit: no time-based billing, no surprises.
We map your processes and cost the 2-3 most profitable cases. The plan is yours, whether you continue with us or not.
Each agent is specified: scope, connected tools, supervision rules, confidence thresholds, error cases.
The agent is developed in your environment and tested on your real data. A demo every week, nothing in production without your approval.
Monitoring, alerts, fixes, evolutions. A monthly review of time recovered and the next cases to automate.
The week-by-week method is detailed on the home page. About six weeks for a first agent.
A custom AI agent costs between €4,000 and €20,000 depending on scope: number of connected tools, volume, how critical the process is. Production support starts at €300 per month. Our ranges are published in the Pricing section and every project is quoted as a fixed price after the audit.
Its role is to perform tasks inside your tools, with supervised autonomy: reading an incoming e-mail, qualifying a request, preparing a reply or a quote, recording the result in the CRM. It takes the repetitive work, your teams keep the decisions.
A chatbot answers questions in a conversation. An AI agent acts inside your tools: it creates a record, sends a follow-up, updates a file. Many of our projects combine both: a chatbot up front, agents doing the work behind it.
Generative AI produces content (text, images, code) from a prompt. An AI agent builds on those models but goes further: it chains actions inside your tools to complete a task end to end, with rules and guardrails.
Our method goes from audit to production in about six weeks for a first agent. A complex agent, or one connected to many tools, can take up to eight weeks.
Technically yes, but we advise against it for processes that commit your business. Every agent we deploy prepares the work and hands over: confidence thresholds, validation queues, an activity log. You decide what goes out without review.